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Our Newsletter

Store Policy

Mountain Products Smokehouse processes all of our products according to your order, so we can provide the freshest and best products. We make sure the products will arrive refrigerated and safe to your home as long as the designated shipping time suggestions are followed. All of our products must be frozen or returned to refrigeration immediately. We recommend that all of our products are enjoyed within 3-5 days.
If there was a problem with the initial shipment, please don't hesitate to contact us to request information on how to handle the product or if you need to request a return.
To provide the highest level of service to our customers, we can answer and any all questions you may have about our product and can give you safe handling instructions to guarantee that you enjoy our food.
Please e-mail us at customercare@mountainproductssmokehouse.com for assistance with shipping, returns, or handling questions.